The RideGo chat uses the public information on the website and a response base covering installation, licences, Google Routes, reading offers and compatibility. If the issue is not resolved, the conversation remains saved for support.
RideGo support
Contact RideGo for Uber and Bolt drivers
Need help with installation, the licence, Google Routes or reading ride offers? Contact us here.
How can we help?
APK installation
Your phone blocks installation or you cannot find the setting for external sources.
RideGo overlay
The RideGo card does not appear over the Uber/Bolt offer or appears with a delay.
Google Routes
GPS missing, live route unavailable or differences between the offer and Google.
Licence
The code does not activate, has expired or is linked to another phone.
Direct contact
Support email
contact@ridego.online
Details to send
Phone model, Android version, RideGo app version, a description of the problem and, when possible, a screenshot or short recording.
Response time
We try to respond as quickly as possible. For technical issues, the chat saves the conversation so we can see the context.
